I have been a customer of this establishment for well over 10 years now, and the service of the folks there are great, I never have a bad experience until today. Today I witnessed the new owner of the store belittle some of his best employees that have been there many years and always lend a helping hand and make my visit very pleasant. How shameful.
The staff at ACE in Norwich is amazing. Took my mom over to look at electric snowblowers before a storm, from the moment we walked in they were ready to help. They talked over the pros and cons of each option, they even assembled and delivered same day so she would have it for the coming snow the next day.
Never been to a hardware store where staff was more helpful like I think literally waiting at the door to help you. Surprisingly have a great selection for a small local hardware store. Also I swear by their paint specialist Adam (haven't seen him in a bit) but I'd drive a long way for his help. He knows his stuff! Consistently have better lumbar quality then home depot.
Great local hardware store. They pack a nice variety of hardware items into this store, and they can order anything else you may need. They also have a great selection of lumber in the satellite building. The staff is friendly and helpful.
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I have been a customer of this establishment for well over 10 years now, and the service of the folks there are great, I never have a bad experience until today. Today I witnessed the new owner of the store belittle some of his best employees that have been there many years and always lend a helping hand and make my visit very pleasant. How shameful.
2 weeks ago0
The staff at ACE in Norwich is amazing. Took my mom over to look at electric snowblowers before a storm, from the moment we walked in they were ready to help. They talked over the pros and cons of each option, they even assembled and delivered same day so she would have it for the coming snow the next day.
6 months ago0
Never been to a hardware store where staff was more helpful like I think literally waiting at the door to help you. Surprisingly have a great selection for a small local hardware store. Also I swear by their paint specialist Adam (haven't seen him in a bit) but I'd drive a long way for his help. He knows his stuff! Consistently have better lumbar quality then home depot.
a year ago0
Great local hardware store. They pack a nice variety of hardware items into this store, and they can order anything else you may need. They also have a great selection of lumber in the satellite building. The staff is friendly and helpful.
a year ago0
Everything you need in a hardware store and we'll organized! Helpful knowledgeable employees!
6 months ago